Management and targets of corporate social responsibility 2025

We commit to complying with legislation and the environmental regulations and obligations related to our operations. We shoulder our responsibility by taking economic, social and environmental aspects into account in our decision-making.  We have identified the key impacts of our operations on the environment and society. We are committed to reducing environmental impacts and meeting the expectations of our stakeholders through constant improvement of our operations.

In 2018, we updated our vision and strategy until year 2025. To continue our strategy work, we also updated our responsibility targets up to 2025 in the same autumn. Our goals and targets are reviewed each year.

Climate change mitigation:

  • We are phasing out the use of coal by 2022

  • Renewable energy accounts for 60% of energy production

  • Carbon-neutral energy accounts for 80% of energy production

  • We are reducing our own energy consumption in accordance with the energy efficiency agreement by about 50 GWh per year, and we help our customers to monitor their energy consumption and save energy.

Reliable energy supply:

  • The reliability of electricity supply is higher in Vantaa than in other similar population centres. Our aim is to keep supply disruptions below 0.2 hours per resident per year.

  • Reliable supply of heat energy is at a good level in sector-level comparisons. Our aim is to keep supply disruptions in the heating season below 0.8 hours per resident per year.

Promotion of circular economy

  • In 2020, we aimed to use about 700 GWH of various recovered fuels and biofuels in a versatile way.

  • We enable the utilisation of customers’ waste heat in our district heating network. Our target for 2020 is 1 GWh.

  • Our target is more efficient utilisation of material flows. Vantaa Energy strives to reduce the consumption of make-up water and process water in district heating.  For make-up water, the maximum target is 1.5 times the volume of the district heating network.

Our responsibility to stakeholders

  • Vantaa Energy is a safe working environment. Our safety target is zero occupational accidents.

  • Employee experience at Vantaa Energy is at a good level. Our aim is to have an employee satisfaction rating of at least 3.8 (scale 1‒5) in the employee survey.

  • We share the responsibility of employing young people and promoting energy awareness (taking it into account in recruitment, summer and trainee jobs, collaboration with educational establishments). We recruit about 30 summer employees.

  • The company’s operations are economically viable. A good result also enables responsible operations.

  • Customers are our key stakeholders. To achieve an even better service experience, we are further developing our understanding of the needs and expectations of our customers. In customer satisfaction surveys, our target is to be at an excellent level.

  • The responsibility aspect is taken into account in procurement. We require that our suppliers comply with the Group’s Code of Conduct.